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High Score shouts

Started by Dave, August 10, 2022, 04:12:38 AM

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Dave

I activated the shout box for Enterprise C and it works for shouts, but even with the 'Shout Member Scores' activated no scores are being posted.

Is there a setting I'm missing?


It should be noted that I can't get it to work on the test site either.


UPDATE: The scores do register on the EH Portal shout box if that helps

Chen Zhen

It's working on this site & locally.

Are you sure you have the appropriate boxes checked in your Arcade admin settings?


Dave

#2
Quote from: Chen Zhen on August 11, 2022, 10:43:31 PMIt's working on this site & locally.
Are you sure you have the appropriate boxes checked in your Arcade admin settings?

I tested it on here and it shouted my score and I can see it has for others too.

Yes all ticked as should be, although I didn't check the arena or guest box, but now I have it still doesn't work on either the main site or the test site. It's not just me either any scores people make are not being shouted.

Dave

#3
What I cannot understand is why it works on the EH Portal shoutbox on the test site and here but it wont shout to the Arcade shoutbox ???


UPDATE: I'm at a total loss with this. On the test site I uninstalled the most recent version, cleared all the tables and then installed v2.6.8  and still the shouts don't show.

I might get it if the test site and the main site are on the same host but they're not. I'm going to turn off the shouts so it doesn't bug me anymore

Chen Zhen


Send me a PM with credentials & I'll take a look for you.

Chen Zhen

#5
It has something to do with the sub-directory since I am able to reproduce the issue on a local installation that has that environment.
I am working on a solution & will let you know when I have a fix/update for it.

Thanks for the report.

Dave

Quote from: Chen Zhen on August 13, 2022, 11:28:52 AMIt has something to do with the sub-directory since I am able to reproduce the issue on a local installation that has that environment.
I am working on a solution & will let you know when I have a fix/update for it.

Thanks for the report.

Thank you Chen

Chen Zhen


Actually, it's not the environment because I figured out the issue.

You need to set the "Auxiliary User ID" in arcade settings so it knows which user id is posting in the shoutbox.
You can use user id number 1 or perhaps create a user named ArcadeBot and use its id number for that setting.

Dave

Quote from: Chen Zhen on August 13, 2022, 11:48:49 AMYou need to set the "Auxiliary User ID" in arcade settings so it knows which user id is posting in the shoutbox.
You can use user id number 1 or perhaps create a user named ArcadeBot and use its id number for that setting.


I don't remember seeing that in the instructions ;)


Thanks again Chen