Having a problem with your Arcade?
Have a look at this list for troubleshooting which may help you resolve a problem on your own.
If you're still having an issue, please feel free to post a support thread/topic in this board.
- Mod-Security (Apache module/app) should be disabled
- Varnish (Apache module/app) should be disabled
- Forum paths & directories should be checked/adjusted
- Arcade paths & directories should be checked/adjusted
- Forum cache settings may need to be adjusted
- Any improper JavaScript (showing errors in the console) from other sources may cause conflicts
- Server config file may be necessary (ensure it exists after creation): Admin -> Arcade Maintenance -> Server Config
- Improper SSL (HTTPS) settings
- Improperly configured server config file ( ie. .htaccess ) in your main forum directory
- forum resides in a sub-directory that may need a server config file in the parent directory <<-EXAMPLE CONFIG FILE--> (https://web-develop.ca/index.php?topic=1630.0)
I want to stress this point from the original post:
Server config file may be necessary (ensure it exists after creation): Admin -> Arcade Maintenance -> Server Config
For anyone that has a problem with HTML5 or some IBP games saving scores, try this option to see if it fixes the problem.
Anyone using LiteSpeed can use the Apache option from that maintenance page since both use .htaccess files with the same syntax.